Blackchair
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Description
Established in 2005, Blackchair started as a professional services organization for delivering contact center and telecommunications solutions.
When our founders, Jason Owen and Nick Timmins, came face-to-face with the problem of poor CX operations and project quality in contact centers, they realized a change was long overdue.
This led to the development of the Blackchair platform— an automated CX management platform that streamlines and optimizes CX environments, enabling enterprises to maximize efficiency and delivery.
Over the last 15 years, our team has pushed the envelope, in terms of innovation and automation, and as a result, the Blackchair solution has been sold all over the world to some of the largest enterprises and brands.
Our solutions help vendors, partners, and enterprises tune into, and amplify, feedback from change, data, and automation practices. Our goal is to drive greater confidence in experimentation and adaptation. Change must be lean, continuous, and error-free so that businesses can adapt rapidly to demand.
What sets us apart
State-of-the-art CX optimization solutions:
Our innovative platform integrates and optimizes your CX infrastructure, helping you accelerate your innovation
In-depth migration expertise:
Our unparalleled migration solutions guide you through the transition, allowing you to maximize ROI on your CX migration
Assurance of CX delivery:
Leveraging our years of experience assures our clients of increased quality, speed, and agility in contact center operations
Technology-agnostic CX ops interface:
Our solutions are technology-agnostic and integrate with all major CX service providers and automation frameworks for both cloud and on-premise solutions.
Want to know more about our industry and expertise?
Check out the Blackchair blog today to learn more about what we do and how we help enterprises boost their CX outcomes.
Ready to expand your contact center services and CX capabilities?
Book a demo with Blackchair to find out how!
Our locations
Blackchair HQ, Clarendon House, 2nd Floor, 52 Cornmarket Street, Oxford. OX1 3HJ.
Blackchair Americas, 71 Stevenson Street, Suite 400, San Francisco, California, 94105.
© 2023 Blackchair Inc. All rights reserved.
Available Dates
Working Hours
- Monday Open all day
- Tuesday Open all day
- Wednesday Open all day
- Thursday Open all day
- Friday Open all day
- Saturday Open all day
- Sunday Open all day
Booking Inquiry
Location / Contacts
- Phone : v
- Mail : [email protected]
- Website : https://theblackchair.com
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